Choosing the Best Online Dispensary – 13 Questions to Ask

How to find the best online cannabis options

Legal online dispensaries have made it possible for all Canadians to have access to quality cannabis products. Herb-lovers who live in remote areas and provinces with fewer dispensaries can still buy weed online. People with disabilities and medical issues don’t need to worry about traveling to a physical location. 

Buying cannabis products online gives consumers more options than just the neighborhood dispensary. But with so many online dispensaries available today, choosing a supplier can be a daunting task. Many cannabis connoisseurs prefer to find a reputable source of quality products and continue buying from them. A relationship with an online dispensary will hopefully turn into a long-term mutually satisfying affair. It’s worth the time to do some investigation before making a commitment. 

Here are thirteen questions to need to ask before you choose an online cannabis dispensary in Canada:

1. Does the dispensary offer a decent selection of cannabis strains and products?

It’s way more convenient to buy most of your cannabis products from the same online dispensary. You’ll save time by placing a single order, and you’ll be able to take advantage of bulk discounts. Find out if the dispensary carries items you might want now or in the future, such as:

Online Dispensary Canada strives to give our customers a wide selection of cannabis products for many different purposes. We’re always looking for excellent new cannabis products to expand our inventory.

2. What customer reviews are available?

An online dispensary’s reputation will tell you a lot about what kind of service to expect. Check the dispensary’s blog, online forum, and social media accounts for comments. You can also look at reviews on sites like Yelp. Notice the way dispensary representatives handle customer feedback. When you interact with dispensary staff, you should feel like you’re being treated like a valued customer.

Online Dispensary Canada maintains a 4.9 average rating from over 300 Google reviews. We’re proud to be Canada’s highest-rated online cannabis dispensary. Check out our reviews here.

3. Does the dispensary offer access to laboratory results?

Access to lab results is crucial to ensure that you’re buying safe and pure cannabis and CBD products. Lab results can tell you a variety of important things about the cannabis you’re buying, including:

  • Levels of THC, CBD, and other cannabinoids
  • Presence of mold, pesticides, additives, or solvents leftover from extraction processes
  • Extraction methods: Is the product an isolate of full-spectrum? What solvents were used?
  • Cannabis strain

More and more labs are starting to include terpene profiles in their reports. While terpenes may seem complicated at first, terpene profiles can tell you a lot about the effects, taste, and smell of your cannabis.

4. What are the shipping and delivery details?

It’s important to know what shipping service a dispensary uses and if they provide tracking services. Read consumer reviews to make sure the company’s products arrive on time and in good condition.

Your order with Online Dispensary Canada is 100% insured. We guarantee delivery to all locations in Canada and ship our products through tracked Canada Express Post. You can expect your order in 2-5 days.

5. How private and secure are the dispensary’s order and payment systems?

All dispensary and payment URLs should have a lock icon in the address bar. This symbol shows that the site is HyperText Transfer Protocol Secure (HTTPS). If the site doesn’t include this, your transaction may not be secure. Make sure that all security badges on a website are authentic. If you click on a genuine security badge, a pop-up will give you more security information.

Online Dispensary Canada offers secure payment via e-transfer through Interac. We always keep our customers’ order information private. We NEVER sell our client data to advertisers or other third parties.

6. How are the cannabis products packaged?

Inferior packaging can ruin the flavor and potency of your weed. Improper packaging can also endanger your privacy and encourage thieves. Dispensary packages need to be properly sealed and labeled.

Online Dispensary Canada vacuum seals all of our products for maximum freshness. Vacuum-sealing also prevents tell-tale cannabis odors from escaping. Afterward, we then place your products and order information in plain cardboard boxes for delivery. Our labels make no mention of Online Dispensary Canada or cannabis. No one ever needs to know what’s inside.

7. Who is growing the weed for the online dispensary?

Find out what credentials the grower has and how long they’ve been in business. More established cultivators will maintain consistency in their product line. A reputable dispensary will have no qualms about sharing  general grower information with you. Online Dispensary Canada sources all of our weed from the most experienced growers in British Columbia.

8. Who is manufacturing the CBD and cannabis extracts the dispensary carries?

It’s absolutely critical that all extracts and concentrates you buy come from licensed manufacturers. Make sure that all of the concentrates, tinctures, and oils you purchase have an excise stamp. An official excise stamp will tell you that the product you’re buying was legally manufactured in Canada. You may also want to check out the manufacturer’s website for product reviews and more information about the company.

9. How do the prices compare with other marijuana dispensaries?

Compare a few identical or near-identical items from several dispensaries. This kind of comparison will give you a general idea if the dispensary tends to overcharge. Also, see if the dispensary has frequent sales or offers discount coupon codes.

10. Does the dispensary offer a rewards program?

Loyal customers are the backbone of any business. Online cannabis dispensaries are no exception. Check if your dispensary offers bulk discounts or a rewards program. Online Dispensary Canada offers free shipping for orders over $99. We also maintain a Marijuana Affiliate Program. Online Dispensary Canada rewards loyal customers with a 10% cut of all orders they refer to us.

11. What is the dispensary’s refund policy?

Even the most reputable dispensaries occasionally make mistakes. Sometimes orders get misfilled or lost in transit. It’s important that the online dispensary you select has a system in place for such occurrences. 

Online Dispensary Canada takes all customer complaints seriously. We handle each return request on an individual basis. If you would like more information about our refund policy, please contact us.

12. How is the customer service at the dispensary?

Does the company answer emails in a timely fashion? The best online dispensaries will have knowledgeable staff members ready to answer customers’ questions about the products. Online dispensary websites should keep an updated FAQ and blog to help customers with common questions. Reputable dispensaries should also be reachable by telephone or email for more specific customer concerns.

13. How does the dispensary website look?

Sometimes you CAN tell a book by its cover. A poorly designed website with broken links and a ton of grammatical errors is a red flag that the dispensary has other quality control issues. An established online dispensary will invest in a professionally designed and maintained website.

The dispensary website should be easy to navigate. Product descriptions should be informative and scannable. The site should display professional and clear product photos.

Is the online dispensary website plastered with frequent annoying pop-up ads? No one wants to get the hard sell when they’re choosing cannabis products. Pick a dispensary that puts you in the driver’s seat.

If you’re a Canadian citizen looking for an online dispensary you can trust, look no further than Online Dispensary Canada. Contact us, and we’ll be happy to answer any questions you might have.

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